Christopher Wallace helps companies close the gap between what they say in the boardroom and what actually happens in real-world customer conversations. As President of InnerView, he works with sales organizations to ensure their go-to-market strategy holds up in the moments when consumers actually make buying decisions — and under his leadership, InnerView has driven significant gains in revenue performance and customer satisfaction across millions of frontline interactions.

Christopher is an adjunct marketing professor at Villanova University and has been published in Harvard Business Review, Forbes, and Ad Age. He's a frequent keynote speaker, panel moderator, and podcast guest, having appeared on more than 70 business shows.
He lives outside Philadelphia with his family and can usually be found hiking, kayaking, or trying to play golf. And yes — ask him about his borderline obsession with backpacks.